Key figures for smartphone and tablet repairs

PhoneHubs.com publishes a unique and independent report on the smartphone and tablet repair market. These figures are based on quotations and repairs that are transitting through PhoneHubs.com. This report provides consumers and market participants some key figures to improve their overall understanding of the repair and mobile industry.

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The most repaired devices

Source: Phonehubs.com, Quarter 2 2016


The above chart shows in the most repaired devices. This figures are based on the number of quotations asked by PhoneHubs.com user on the website.

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Median price for a screen repair, by device

Source: Phonehubs.com, Quarter 2 2016


The above chart shows the median price by device for a screen repair. Screen repairs are the most frequent repair and can be considered a good indicator for repair prices. These median prices give a good idea of the cost of a screen repair for a given device, although individual prices may vary (see boxplots below to get a better understanding of price distribution around the median). Keep in mind that several issues can happen on your device and increase prices above this screen repair price index. These median prices are based on a large number of quotations established by repair profesionnals. A single quotation randomly drawn may vary depending on several criteria such as location, additionnal issues with one device, competition in the area, spare part quality, warranties attached to the repair...


This chart shows the distribution of prices around the median price for a screen repair. For lisibility purposes, we only keep the 5 most repaired device. These boxplots give you a better understanding of the potential price deviations from one repair to another.


Comparative median prices: in shop repair vs. at home repair

Source: Phonehubs.com, Quarter 2 2016

Em casa ou no escritório do cliente

Em uma loja


We compare above the price points depending on where the repair will take place. The chart underlines the median price for a repair taking place in a repair shop versus a repair taking place at home or at the office (in other words, the repair technicians coming to you). These median prices are based on a large number of quotations established by repair profesionnals. A single quotation randomly drawn may vary depending on several criteria such as location, additionnal issues with one device, competition in the area, spare part quality, warranties attached to the repair...

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Comparative median price by device: in shop repair vs. at home repair

Source: Phonehubs.com, Quarter 2 2016

Em casa ou no escritório do cliente

Em uma loja


To give greater detail to the preceding chart, we provide here the same comparative analysis by device. These median prices are based on a large number of quotations established by repair profesionnals. A single quotation randomly drawn may vary depending on several criteria such as location, additionnal issues with one device, competition in the area, spare part quality, warranties attached to the repair...

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Going further


  • [1] Infographic: The High Cost of iPhone Repair
    Source : PC Mag
  • [2] Cell Phone Repair in the US: Market Research Report
    Source : ibisworld

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